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Having too few or too many IT policies can lead to problems. Here is a common-sense approach you can use to determine which IT policies your company needs.
Having too few IT policies can lead to problems. Policies are needed because the rules and requirements documented in them help ensure that a company’s IT resources are being used appropriately, productively, and securely.
Having too many IT policies can also be problematic. Policy overload can make employees feel that they are not trusted or allowed to think on their own, which can cause discontentment. It can also lead to employees not reading the policies, which means they might not be adhering to crucial ones.
To find the right balance, you can use a common-sense approach to determine which IT policies your company needs. This approach is also useful when determining what to include in those policies.
What to Do
Lists of must-have IT policies are easy to find. However, creating IT policies based on a one-size-fits-all list can result in unnecessary or missing policies. A better approach is to first identify the situations in which your company needs documented rules and requirements and then create policies to meet those needs. Common situations include:
The need to comply with laws or regulations that include IT-related requirements. An increasing number of laws and regulations are including IT-related requirements, such as the need to protect people’s privacy and properly secure their personal data.
Office flickr photo by Leonid Mamchenkov shared under a Creative Commons (BY) license